PixPaint Privacy Policy
Your Privacy Matters
This Privacy Policy explains how PixPaint collects, uses, and protects your information when you use our mobile application. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Account Information: Email address, username, and profile information
- Image Data: Photos and images you upload for editing, processing history, and edit preferences
- Usage Information: Feature preferences, template selections, and app customization settings
- Feedback: Reviews, ratings, and support communications
1.2 Information We Collect Automatically
When you use PixPaint, we automatically collect certain information:
- Usage Data: How you interact with the app, features used (AI editing, templates, etc.), and time spent
- Device Information: Device type, operating system, app version, and unique device identifiers
- Analytics Data: App performance metrics, crash reports, and user behavior patterns
- Location Data: General location information (if you grant permission)
1.3 Subscription Information
For paid subscriptions, we collect:
- Payment information (processed securely through Apple's App Store)
- Subscription status and renewal dates
- Purchase history and transaction records
2. How We Use Your Information
| Purpose |
Information Used |
Legal Basis |
| Provide App Services |
Image data, editing preferences, account info |
Contract performance |
| Improve App Features |
Usage analytics, feedback, crash reports |
Legitimate interest |
| Process Payments |
Subscription data, payment info |
Contract performance |
| Customer Support |
Account info, communication history |
Contract performance |
| Legal Compliance |
All information as required |
Legal obligation |
3. Information Sharing
3.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate the app (analytics, cloud storage, customer support)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Periodic security assessments and updates
- Secure Infrastructure: Industry-standard security practices
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Until you delete your account or request deletion
- Image Data: Processed images are typically not stored permanently; temporary processing data is deleted after use
- Usage Analytics: Up to 2 years for service improvement
- Subscription Data: As required for billing and legal compliance
- Support Communications: Up to 3 years for quality assurance
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
7. Children's Privacy
PixPaint is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Third-Party Services
PixPaint may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them:
- Apple App Store: For subscription management and payments
- Analytics Services: For app performance monitoring
- Cloud Storage: For data backup and synchronization
- AI Processing Services: For image analysis and editing features
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or other appropriate means. Your continued use of PixPaint after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
Last updated: September 2025